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One of the downsides to owning or renting a house is that you are responsible when things go wrong. From a leaking tap to an overflowing bath, the first port of call would be to ring a local plumber and hopefully get them out as soon as they are available.
The problem with plumbers, especially if it’s an emergency call, is that they can be very expensive!
So, have you ever thought about a virtual plumber?
Plumb Doctor Live is a new company, which incorporates the best of both worlds. It is a remote virtual plumbing and diagnostics company that wants to be the go to when it comes to those pesky plumbing issues that can occur at home.
The idea behind this is that they can help to fix the problem or to inform you of exactly what is wrong. They want to help you to make the best decision for your problem.
What is a Virtual Plumber?
Simply put, a virtual plumber is a plumber that will consult with you over a video call, rather than coming to your house. This is to help you as the customer to either help you fix the problem there and then, or to give you impartial advise as to what needs to be done.
Impartial Plumbing Advice and Fixes
We all know how stressful it can be when something goes wrong with the water supply at your home. It can also be hard to know just how bad the problem is, and whether you could fix it yourself with a little guidance or you need to get a plumber in.
I don’t know about you but I haven’t got the first clue about pipes and water works! This is where a video call with a virtual plumber would be useful.
For a flat rate, you get a 15 minute video call with a plumber who has over ten years of experience – so someone who knows what they are talking about. The plumber will explain what they think the problem is based on the information given to them over the call.
Plumb Doctor Live is able to help customers fix their problems themselves – between 50 and 60% of the time. Think of the potential money saved!
And if a DIY fix isn’t possible, then you will receive a diagnostic report of the problem via email plus estimated costs so you know what it might cost when you do get someone in. You can also work out if someone is trying to charge you a fortune when it shouldn’t cost that much. Handy to know if you are getting someone genuine to do the job.
How It Works
Plumb Doctor Live has a website which is easy to use. You select a time you would like a call with a plumber from a list available. This means you can fit it around your own schedule so you don’t have to be sat waiting around. Nor would you have to miss work – you could do this on an evening.
The booking process is so simple – it is very clear what you are getting and how much you will be charged.
A 15 minute call with Plumb Doctor live costs £15 which is so much less than having a call out with a plumber. Even if they can’t provide a solution to your problem (and remember they can between 50% and 60% of the time!) then the diagnostics should give you a guide price plus it will reduce the cost of a professional plumber as you already know what the problem is! This reduces the time needed.
Personally, l I love the sound of this! The plumbing costs when we did our extension were SO expensive and then additional unseen charges added on at the end were the finishing point. The Plumb Doctor Live seems like it would be such a money saver!
Plus, if they are able to tell you how to fix it over the call, then you have learnt a new skill and could potentially do it again another time if you needed to! So an extra bonus there. Plus more money saving in the long run.
Would you consider this service the next time you need a plumber? Let me know in the comments!
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Andrea Bradbury says
This sounds great! Thank you for this information, I will certainly try it this service if needed. A reasonable price for a professional opinion.
Michael Guard says
Plumberathand.com offers a 30 minute call, 24-7 for £25. In addition, if you need them to visit to fix the issue, and they can visit, the cost of the call is refunded.